Return Policy – Sleek & Shear
At Sleek & Shear, we want you to be completely satisfied with your purchase.
If for any reason you are not happy with your order, you may request a return within 30 days from the delivery date, provided the following conditions are met:
Return Conditions
- The product must be unused, in its original packaging, and in the same condition as when you received it.
- A proof of purchase (order number or receipt) is required.
- Certain items may be non-returnable for hygiene or customization reasons (e.g., personal care products, custom-made items).
Return Process
- Contact us at sleekshear@gmail.com with your order number and reason for the return.
- Our team will provide you with instructions for shipping the product back to us.
- Once the item is received and inspected, we will process your refund within 5-7 business days using the same payment method used for the original purchase.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the product is defective or the return is due to our error.
Defective or Damaged Products
If you receive a damaged or defective product, please notify us within 48 hours of delivery so we can arrange a replacement or a full refund at no additional cost.